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PRIVACY POLICY

Arkote Pty Ltd is committed to providing quality services and respecting your privacy. This Privacy Policy outlines our obligations and practices concerning the collection, use, disclosure, storage, and disposal of your Personal Information, in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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For more details on the APPs, please visit the Office of the Australian Information Commissioner at www.oaic.gov.au

Types of Data Collected

We collect Personal Data, which refers to information that identify an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone. This information is gathered through telephone or email communication, interactions on our website, and from third-party sources. Personal Data is collected to deliver our services and for marketing purposes, as well as for closely related secondary purposes where appropriate. You may opt out of receiving marketing communications by contacting us.

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We collect Usage Data automatically during your interactions with our website including information such as your IP address, browser type and version, pages visited, time and date of visits, time spent on pages, device identifiers, and diagnostic data.

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We use TWIPLA which is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

Use of Information

We may use your personal data for the following purposes:

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  • To provide and maintain our service.

  • To contact you by email, telephone, or other equivalent forms of electronic communication regarding our services.

  • To provide you with news and general information about services.

  • To attend and manage your requests to us.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined. Usage data is retained for internal analytics to improve our services.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

Policy Upates

This Policy may change from time to time and is available on our website.

Privacy Policy Enquiries

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us via email or phone.

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